Shipping & Returns
SHIPPING & RETURNS
Shipping
All orders are processed within [PLACEHOLDER: order processing time — e.g. 1–3 business days]. You'll receive a shipping confirmation with tracking info once your package is on the way.
- Domestic: [PLACEHOLDER: domestic shipping rate or "Free shipping on orders over $X"]. Estimated delivery: [PLACEHOLDER: domestic delivery timeframe].
- International: [PLACEHOLDER: international shipping rate or rate tiers]. Estimated delivery: [PLACEHOLDER: international delivery timeframe]. Duties and taxes are the responsibility of the recipient.
TRIFECTAINK is not responsible for carriers' delays or packages lost due to incorrect shipping information provided at checkout.
Returns & Exchanges
We stand behind what we make. If a product arrives defective or damaged, contact us at [PLACEHOLDER: support email address] within [PLACEHOLDER: damage-report window] and we'll replace it or issue a refund.
- Items eligible for exchange must be unused, in original packaging, with all tags and accessories intact.
- Return shipping costs are the responsibility of the customer unless the item is defective.
- Exchanges are subject to stock availability.
- [PLACEHOLDER: return window — e.g. 14/30 days] from delivery date to initiate a return or exchange.
To start a return, email [PLACEHOLDER: support email address] with your order number and reason. We'll send instructions from there.
Non-Returnable Items
- Sticker packs (sealed product integrity)
- Items marked as final sale
- [PLACEHOLDER: any additional non-returnable categories]
Refunds
Approved refunds are processed within [PLACEHOLDER: refund processing time] to your original payment method. Shipping fees are non-refundable.