FAQ

FAQ

How long does shipping take?

Domestic orders typically arrive within [PLACEHOLDER: domestic shipping time range]. International shipping estimates vary by destination — expect [PLACEHOLDER: international shipping time range]. All orders receive a tracking number once shipped.

What payment methods do you accept?

We accept [PLACEHOLDER: accepted payment methods — e.g. credit/debit cards, PayPal, etc.]. All transactions are processed in USD ($).

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number and a link to follow your package in real time. You can also check order status through [PLACEHOLDER: order tracking method — e.g. your account dashboard, tracking page URL].

What about sizing for apparel / dimensions for accessories?

Our apparel runs [PLACEHOLDER: fit description — e.g. true to size / oversized]. Refer to the size chart on each product page for exact measurements. For accessories like grinders and trays, dimensions and specs are listed on each product page. If you're between sizes on apparel, we recommend [PLACEHOLDER: sizing recommendation].

Can I exchange or return a product?

Yes. We accept exchanges on unused items in original packaging with all tags intact. See our Shipping & Returns page for full policy details and instructions.

Do you offer wholesale or bulk orders?

For wholesale inquiries, collabs, or custom bulk orders, reach out to us at [PLACEHOLDER: wholesale contact email or form URL]. Tell us what you need — we'll make it work.

Something's wrong with my order. What do I do?

Contact us immediately at [PLACEHOLDER: support email address] with your order number and a description of the issue. We'll sort it out.